O&M Services
Your system performs best when it's looked after — we do that
A solar system without proper maintenance loses 10–20% of its generation potential within three years. Solar Hitech’s O&M service protects your investment, ensures consistent output and gives you a single point of contact for everything post-commissioning.
6–8 HR
Response SLA
7 DAY
Resolution SLA
REAL-TIME
Monitoring
Our approach to operations & maintenance services
Every project is engineered and executed by our in-house team — from the first site visit to final commissioning and beyond.
01
Maintenance Tiers (AMC & CMC)
We provide comprehensive upkeep to ensure your hardware operates at peak efficiency through two primary service levels:
- Preventive maintenance (AMC): Scheduled cleaning, inspection, IR thermography, string testing and report — typically quarterly or as agreed.
- Comprehensive maintenance (CMC): Everything in AMC plus all parts, labour and emergency callouts covered under a single annual contract.
02
Remote Performance Monitoring
Active intelligence to track your system’s health and maximize energy harvest:
- Real-time generation data: Live tracking of system output and specific yield metrics.
- Fault Intelligence: Instant inverter fault alerts and performance dip notifications.
- Monthly Reports: Comprehensive performance audits detailing system uptime and total energy yield.
03
Asset Lifecycle Management
Strategic management of your solar assets to ensure long-term reliability and ROI:
- Warranty Management: Handling technical claims and documentation for all system components.
- Spare parts inventory: Strategic planning and stocking of critical components to minimize downtime.
- System upgrade advice: Proactive planning for component replacement and technology upgrades to maintain efficiency.
Ready to explore O&M services for your facility?
Our engineering team will respond within one business day.